Last updated June 17, 2026
1. INTRODUCTION
Welcome to www.alexrichards.ai and www.alex-richards.com, collectively referred to as the "Website" or "Site."
The Website is owned and operated by Connected Revenue LLC ("Connected Revenue," "Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of the Website, including any content, materials, resources, forms, communications, programs, events, advisory services, consulting services, speaking services, and other professional services made available through or in connection with the Website collectively, the "Services."
Please read these Terms carefully before using the Website. By accessing or using the Website, contacting us through the Website, requesting information, engaging with our content, or purchasing Services from us, you agree to be bound by these Terms. If you do not agree to these Terms, you should not use the Website or Services.
These Terms apply to all visitors, users, clients, prospective clients, partners, vendors, and others who access or use the Website or Services.
2. PRIVACY POLICY
Please review our Privacy Policy, which explains how we collect, use, disclose, and protect personal information. By using the Website or Services, you also agree to the practices described in our Privacy Policy.
3. ELIGIBILITY
The Website and Services are intended for business and professional audiences. You must be at least 18 years old to use the Website or purchase Services from us.
By using the Website or Services, you represent that you are at least 18 years of age and have the legal authority to enter into these Terms.
4. SERVICES
Connected Revenue LLC provides professional services that may include advisory, consulting, strategic planning, go-to-market support, partnerships and ecosystem strategy, customer experience strategy, revenue operations guidance, business systems advisory, artificial intelligence strategy, speaking engagements, workshops, programs, and related business services.
The Website may describe available Services, areas of expertise, thought leadership, credentials, case studies, articles, podcasts, media appearances, programs, events, or other business activities.
Unless expressly stated otherwise, information on the Website is provided for general informational purposes only and does not create a client, advisory, consulting, fiduciary, partnership, joint venture, employment, agency, or other professional relationship between you and Connected Revenue LLC.
Any specific Services purchased from Connected Revenue LLC may be subject to a separate written agreement, proposal, statement of work, order form, invoice, engagement letter, or other service-specific terms. If there is a conflict between these Terms and a separate written agreement signed or accepted by both parties, the separate written agreement will control for that specific engagement.
5. PURCHASE OF SERVICES
The Website does not currently allow visitors to purchase physical products directly through the Website.
You may be able to contact us through the Website to inquire about, request, schedule, or purchase professional Services. Any purchase of Services may require a separate agreement, proposal, invoice, payment link, statement of work, or other written confirmation.
Fees, payment terms, deliverables, timelines, refund terms, cancellation terms, and other engagement-specific details will be set out in the applicable agreement, invoice, proposal, or statement of work.
Unless otherwise agreed in writing, all fees are due according to the payment terms stated in the applicable invoice or agreement. Failure to make timely payment may result in suspension or termination of Services.
6. NO GUARANTEE OF RESULTS
Connected Revenue LLC may provide strategic advice, recommendations, frameworks, analysis, content, or guidance based on professional experience and available information.
However, you acknowledge that business outcomes depend on many factors outside our control, including market conditions, execution, internal resources, timing, competition, technology, budget, customer behavior, and third-party decisions.
We do not guarantee any specific business result, revenue outcome, partnership outcome, investment outcome, sales outcome, operational result, ranking, visibility, media placement, customer acquisition result, or other commercial benefit from use of the Website or Services.
7. PROFESSIONAL INFORMATION ONLY
The content on the Website is provided for general business, educational, informational, and professional purposes only.
Nothing on the Website constitutes legal, tax, accounting, financial, investment, medical, psychological, or other regulated professional advice. You should consult qualified professionals before making decisions that require specialized advice.
You are solely responsible for your decisions, actions, implementation, and results based on any information, content, or Services provided by Connected Revenue LLC.
8. INTELLECTUAL PROPERTY
All content on the Website, including text, graphics, logos, images, icons, designs, layouts, videos, audio, downloads, articles, frameworks, presentations, documents, templates, visuals, and other materials collectively, "Content," is owned by Connected Revenue LLC or its licensors, partners, or content providers, unless otherwise stated.
The Content is protected by copyright, trademark, trade dress, and other intellectual property laws.
You may access and use the Website and Content for your personal, internal, non-commercial, and informational purposes only.
You may not copy, reproduce, republish, upload, post, transmit, distribute, sell, resell, license, modify, create derivative works from, publicly display, publicly perform, scrape, data mine, or otherwise exploit the Website or Content for any commercial purpose without our prior written consent.
You may not use the name, image, likeness, trademarks, logos, trade names, service marks, or branding of Connected Revenue LLC, Alex Richards, or any related brand without prior written permission.
9. LIMITED LICENSE
Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Website for lawful personal, business, and informational purposes.
This license does not include any right to:
Any unauthorized use of the Website or Content automatically terminates the license granted under these Terms.
10. USER SUBMISSIONS
You may submit information to us through contact forms, email, event registrations, intake forms, surveys, comments, messages, or other communications ("Submissions").
You are responsible for ensuring that any Submission you provide is accurate, lawful, and does not violate the rights of any third party.
You agree not to submit any content that is unlawful, defamatory, obscene, threatening, harassing, infringing, misleading, invasive of privacy, harmful, malicious, or otherwise inappropriate.
Do not submit confidential, proprietary, trade secret, or sensitive information unless we have entered into a separate written agreement that expressly covers such information.
By submitting non-confidential information to us, you grant Connected Revenue LLC a non-exclusive, worldwide, royalty-free right to use, reproduce, store, process, and respond to your Submission for the purpose of operating the Website, responding to your inquiry, providing Services, managing business relationships, and improving our Services.
11. CLIENT MATERIALS
If you engage Connected Revenue LLC for Services, you may provide business information, documents, data, content, strategies, plans, or other materials ("Client Materials").
Ownership, confidentiality, permitted use, and treatment of Client Materials may be governed by a separate agreement, proposal, statement of work, non-disclosure agreement, or other written terms.
Unless otherwise agreed in writing, you retain ownership of Client Materials you provide, and you grant Connected Revenue LLC permission to use those materials as reasonably necessary to provide the Services.
You represent that you have the right to provide any Client Materials to us and that our use of those materials in connection with the Services will not violate the rights of any third party or applicable law.
12. THIRD-PARTY LINKS AND CONTENT
The Website may contain links to third-party websites, articles, podcasts, platforms, partner pages, social media profiles, tools, resources, or other external content.
These third-party sites and resources are provided for convenience only. We do not control, endorse, or assume responsibility for third-party websites, content, services, products, privacy practices, or terms.
If you access third-party websites or resources, you do so at your own risk. You should review the terms and privacy policies of any third-party sites you visit.
13. ACCEPTABLE USE
You agree not to use the Website or Services for any unlawful, harmful, fraudulent, abusive, or unauthorized purpose.
You agree not to:
We reserve the right to restrict, suspend, or terminate access to the Website or Services if we believe you have violated these Terms.
14. DISCLAIMERS
The Website, Content, and Services are provided on an "as is" and "as available" basis, except as otherwise expressly stated in a separate written agreement.
To the fullest extent permitted by law, Connected Revenue LLC disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, completeness, reliability, availability, and security.
We do not warrant that:
You use the Website, Content, and Services at your own discretion and risk.
Some jurisdictions do not allow certain warranty limitations, so some of the above limitations may not apply to you.
15. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Connected Revenue LLC and its owners, members, managers, officers, employees, contractors, agents, representatives, licensors, service providers, and affiliates will not be liable for any indirect, incidental, consequential, special, punitive, exemplary, or similar damages, including lost profits, lost revenue, lost business opportunities, lost data, loss of goodwill, business interruption, or other intangible losses arising out of or relating to your use of the Website, Content, or Services.
To the fullest extent permitted by law, our total liability for any claim arising out of or relating to the Website, Content, or Services will not exceed the greater of:
The limitations in this section apply regardless of the legal theory, whether based in contract, tort, negligence, strict liability, warranty, statute, or otherwise, even if we have been advised of the possibility of such damages.
Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.
16. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Connected Revenue LLC and its owners, members, managers, officers, employees, contractors, agents, representatives, licensors, service providers, and affiliates from and against any claims, losses, damages, liabilities, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to:
We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification. You agree to cooperate with our defense of such claims.
17. COPYRIGHT COMPLAINTS
We respect the intellectual property rights of others. If you believe that content on the Website infringes your copyright, you may send a written notice to us that includes:
Please send all DMCA/copyright notices to our designated Copyright Agent at:
Connected Revenue LLC
Attn: Copyright Agent
P.O. Box 2254
738 South St
Peekskill, NY 10566
United States
Email: legal@alexrichards.ai
18. SERVICE ENGAGEMENTS AND CLIENT WORK PRODUCT
Connected Revenue LLC operates a services-led business. The Website is provided for informational and marketing purposes only. Any actual consulting, advisory, speaking, or professional work is strictly governed by a separate written proposal, statement of work (SOW), invoice, or written agreement entered into by both parties.
To clarify intellectual property rights regarding our professional services:
Pre-Existing Intellectual Property
We retain all right, title, and interest in and to our pre-existing frameworks, templates, methods, processes, know-how, and proprietary intellectual property used or introduced during an engagement.
Client-Provided Materials
You retain all right, title, and interest in the confidential data, business information, and materials you provide to us to facilitate the services.
Final Deliverables
Ownership of, or licenses to use, any final deliverables created specifically for you under a paid engagement will be expressly defined in the applicable SOW or service agreement.
19. CHANGES TO THESE TERMS
We reserve the right, at our sole discretion, to update, modify, or replace these Terms at any time. If we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of the Website or Services following the posting of any changes constitutes your acceptance of those updated Terms. If you do not agree to the new Terms, you must stop using the Website and Services.
20. TERMINATION
We reserve the right, in our sole discretion and without notice, to restrict, suspend, or terminate your access to the Website or Services if we believe you have violated these Terms or engaged in unauthorized or unlawful conduct.
All provisions of these Terms which by their nature should survive termination shall survive, including, without limitation, ownership provisions, intellectual property rights, warranty disclaimers, indemnity, and limitations of liability.
21. GOVERNING LAW AND DISPUTES
These Terms, and any dispute arising out of or related to the Website or Services, shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.
You agree that any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the state or federal courts located in New York. You hereby consent and submit to the exclusive personal jurisdiction and venue of such courts for the purpose of litigating any such action.
22. ELECTRONIC COMMUNICATIONS
By using the Website, submitting forms, or sending us emails, you are communicating with us electronically. You consent to receive communications from us electronically, including via email, website notices, and digital messages. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
23. SMS/TEXT MESSAGING
If you opt-in to receive SMS/text messages from Connected Revenue LLC, you consent to receive automated or non-automated text messages regarding appointments, events, services, or marketing. Standard message and data rates may apply. You may opt out of receiving text messages at any time by replying "STOP" to any message you receive from us.
24. NO PARTNERSHIP OR EMPLOYMENT RELATIONSHIP
Nothing in these Terms, nor your use of the Website or Services, shall be construed to create a partnership, joint venture, employer-employee relationship, agency, or fiduciary relationship between you and Connected Revenue LLC. You agree that we are acting solely as an independent contractor in providing any Services.
25. FORCE MAJEURE
Connected Revenue LLC shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to, acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, epidemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
26. SEVERABILITY
If any provision of these Terms is found to be unlawful, void, or for any reason unenforceable by a court of competent jurisdiction, that provision will be deemed severable from these Terms and will not affect the validity and enforceability of any remaining provisions.
27. NO WAIVER
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Connected Revenue LLC.
28. ENTIRE AGREEMENT
These Terms, our Privacy Policy, and any separate, mutually signed statement of work, proposal, or invoice constitute the entire agreement between you and Connected Revenue LLC regarding your use of the Website and Services. These documents supersede all prior or contemporaneous communications, agreements, or understandings, whether electronic, oral, or written. In the event of a conflict between these Terms and a separate written service agreement, the terms of the separate written service agreement shall control for that specific engagement.
29. CONTACT INFORMATION
If you have any questions, concerns, or requests regarding these Terms, please contact us at:
Connected Revenue LLC
P.O. Box 2254
738 South St
Peekskill, NY 10566
United States
Email: legal@alexrichards.ai