Partnerships Executive · Ecosystem Strategist · Industry Voice

About Alex Richards.

Building the connective tissue behind ecosystem-led growth.

Alex Richards is a partnerships executive, ecosystem strategist, and industry voice helping companies turn partner networks into revenue systems. He is VP of Partnerships at Quantum Metric, founder of Connected Revenue, and advisor to companies building growth through partnerships, AI, customer experience, channel sales, and go-to-market execution.

Alex Richards partnerships executive
24,000+
LinkedIn followers
2.45M+
professionals reached in the last year
Featured
by LinkedIn News
15+ yrs
across partnerships, SaaS, CX, and GTM
Short Bio

Partnerships, ecosystems, and revenue.

Alex Richards is a partnerships and ecosystem strategy executive focused on helping companies scale through strategic partnerships, channel sales, technology alliances, and go-to-market ecosystems.

Across his career, Alex has worked across SaaS, customer experience, digital analytics, AI, MarTech, FinTech, and enterprise technology. His work centers on ecosystem-led growth: the belief that the next decade of business growth will not be led by ads alone, but by trusted networks of partners, platforms, advisors, agencies, integrators, resellers, distributors, and technology alliances.

Operator · Advisor · Industry Voice

Operator and industry voice.

Alex sits at the intersection of operator, advisor, and industry voice.

His platform is built on practical experience: building partner programs, scaling channel sales, working with technology alliances, and helping companies turn ecosystem strategy into revenue execution.

Platform

24,000+ LinkedIn followers and more than 2.45M professionals reached over the last year.

Point of View

A clear perspective on why the next decade of growth will be shaped by partnership ecosystems, not ads alone.

Network

Deep relationships across SaaS operators, partnership leaders, channel professionals, technology alliances, agencies, and GTM executives.

What I Believe

Three convictions that shape the work.

01
Partnerships are not a side channel

They are a growth system connecting sales, marketing, product, services, customer success, and executive strategy.

02
Trust is the new distribution

Buyers are influenced by the people, platforms, communities, and partners already surrounding them.

03
AI makes ecosystems more important

As technology becomes easier to build, trusted routes to market, partner intelligence, and customer context become bigger differentiators.

Career Timeline

A career across technology, SaaS, and ecosystems.

Alex's career spans technology, media operations, customer experience, enterprise SaaS, fintech, digital analytics, and strategic partnerships.

  1. Apple

    Early foundation in technology, customer experience, training, and enterprise systems.

  2. WPP

    Global marketing operations, technical account management, and enterprise delivery.

  3. Extreme Reach

    Technical partnerships and media technology across global markets.

  4. Stella Connect

    Partnerships and business development in customer experience SaaS.

  5. Medallia

    Global alliances and contact center ecosystem strategy.

  6. SurveyMonkey

    Global alliances and enterprise SaaS partnerships.

  7. Oscilar

    Partnerships and go-to-market strategy in fintech, fraud prevention, risk, and AI decisioning.

  8. Glassbox

    Digital experience partnerships and enterprise ecosystem strategy.

  9. Quantum Metric

    VP of Partnerships, focused on enterprise digital analytics, customer experience, and strategic partner ecosystems.

What Alex Is Known For

The connective tissue between companies.

Alex is known for building the connective tissue between companies: the operating model, incentives, systems, and partner motions that turn ecosystem potential into measurable revenue impact.

Ecosystem-Led Growth

Designing partner ecosystems that create leverage across sales, marketing, product, services, and customer success.

Strategic Partnerships

Building partnerships that move beyond logos and become measurable sources of pipeline, revenue, and customer value.

Channel Sales

Creating partner-led motions across reseller, distributor, referral, marketplace, SI, GSI, and agency channels.

Technology Alliances

Turning platform relationships, integrations, and co-sell motions into practical go-to-market advantage.

GTM Strategy

Connecting positioning, partner motions, enablement, operations, and executive strategy into repeatable growth systems.

AI and Customer Experience

Exploring how AI, digital experience, and customer context reshape the way companies grow through ecosystems.

Recognition

Recognition and published thinking.

Alex's work has been recognized and featured across partnership, revenue, customer experience, and technology communities, including LinkedIn News, Pavilion, Partnership Leaders, WorkSpan, Crossbeam, Kiflo, BuyerForesight, CX Current, ZINFI, and Adobe.

Rather than duplicating every article, award, or feature here, this page briefly establishes credibility and points visitors to the dedicated Insights and Awards sections.

Explore Alex's thinking on partnerships, ecosystems, and AI.

Read Alex's latest insights on ecosystem-led growth, strategic partnerships, customer experience, AI, GTM strategy, channel sales, and revenue leadership.